As long-term tenants of First National in Kilmore, Wendy and the team have always given us the time to feel heard and acted on requests in a timely manner. Keeping both landlords and tenants happy can be a difficult balance, but we found them to be fair and respectful to both parties in their approach and very understanding and compassionate regarding real life circumstances. Thanks Wendy, Katey, Danielle, Wayne and all the team for easing the transition into renting... and our new Victorian home base!
LONG TERM TENANT
18 December 2018
I’d like to thank Wendy, Wayne and all the staff at Kilmore first National for all their help from when I bought the property, to renting it out to the best possible tenant and finally, they sold it for me. They were totally professional, keeping me up to date with progress reports every step of the way. They were very respectful of my situation and I am so grateful they made this journey stress free for me. Thank you so much again . David and Maria👍🏻😀
David & Maria
Good customer service, excellent responses to emails/calls, very supportive and just overall outstanding customer service highly recommend First National.
Special thanks to Wendy and Katie
3 December 2018
Highly recommend First National Real Estate Kilmore if you're considering renting your home to prospective tenants. The staff have gone above and beyond with regards to assisting us as first time landlords. Couldn't fault their service. Thanks so much Wendy, Katey and staff.
I love the exceptional service, its not often that I have come across fantastic services from your employees as I find them quite professional and well mannered when it comes to their job. I would love to give my kindest regards to Wendy as she was very helpful with her services and would highly recommend again.
11 September 2018
Recently leased a property through First National Kilmore . Was really surprised with how Respectful and down to earth these lovely people were . Wendy and Katey were proffesional right through to hand over, and extremely helpful . Genuine people and really nice to deal with . David Baker and family
21 August 2018
Professional Agency, great local knowledge, down to earth and their ethical approach is refreshing.
4 June 2018
I have had Wendy Harrison-Smith as my Property Manager over many years, and as a long term Landlord I have appreciated the dedication and commitment that Wendy has always shown, both for me, as well as my tenants.
It was because of this fabulous long term relationship, that when I decided to sell my rental property, I did so through First National Kilmore. Wayne Smith stepped in as the selling agent, and with the support of both of them, selling my property was easy and stress free.
It was great to see that everyone was looked after during the process of selling - Wendy was particularly respectful of the tenants renting the property, and Wayne secured a great price for me. Both of them did everything they possibly could to support me through the process, even making the trip across to Kyneton so that I could sign the paperwork.
I can't recommend Wendy and Wayne highly enough. I'm only sad that my property relationship with them has come to an end. First National Kilmore is my first choice.
LONG TERM LANDLORD
16 April 2018
I have recently had my first experience delaing with Wendy at First National Kilmore. All I can say is...what a difference to others in the area. I was interested in a rental property, Wendy was professional in every aspect, friendly and very knowledgable. No hesitation in recommending.
21 February 2018
Thank you for all your work over the years with regard to the house in Ballantine Ct. we have always had confidence that you have acted well on our behalf.
Once again thank you for everything,
12 January 2018